Help After The Storm
Call the Texas Department of Insurance toll-free Consumer Help Line at 1-800-252-3439 for help with insurance questions and concerns. The helpline is open Monday through Friday from 8 a.m. to 5 p.m. Central time.
File a complaint
We also help consumers resolve complaints against insurance companies, health maintenance organizations (HMOs), insurance agents, and adjusters. Each year, we help thousands of Texans get millions of dollars in additional claim payments and refunds. Learn how to get help with an insurance complaint.
If you believe you’ve been a target of insurance fraud or you suspect fraud, call 1-800-252-3439 to report. Or you can report it online.