Help After The Storm

Call the Texas Department of Insurance toll-free Consumer Help Line at 1-800-252-3439 for help with insurance questions and concerns. The helpline is open Monday through Friday from 8 a.m. to 5 p.m. Central time.

File a complaint

We also help consumers resolve complaints against insurance companies, health maintenance organizations (HMOs), insurance agents, and adjusters. Each year, we help thousands of Texans get millions of dollars in additional claim payments and refunds. Learn how to get help with an insurance complaint.

Report fraud

If you believe you’ve been a target of insurance fraud or you suspect fraud, call 1-800-252-3439 to report. Or you can report it online.

Hidalgo County Resources

Hidalgo County District Attorney Ricardo Rodriguez urges residents to watch out for disaster scams. Below are some helpful tips to follow as well as where to report a scam:

Portable Generator Safety

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